AWS Solutions Architect Associate Practice Test

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Study for the AWS Solutions Architect Associate Test. Our comprehensive quiz offers multiple-choice questions that replicate the exam environment. Benefit from detailed explanations and hints. Prepare confidently for your AWS certification exam!

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What are the levels of AWS premium support?

  1. Free, Bronze, Silver, Gold

  2. Basic, Startup, Business, Enterprise

  3. Basic, Developer, Business, Enterprise

  4. Free, Paid, Professional, Enterprise

The correct answer is: Basic, Developer, Business, Enterprise

AWS Premium Support offers a structured approach to assist customers at different levels of service needs. The correct answer identifies the levels as Basic, Developer, Business, and Enterprise. The Basic level provides foundational support for all AWS customers, including access to documentation and forums. The Developer level offers additional support for developers building applications on AWS, including guidance during business hours and a response time of 12 hours for general support cases. The Business level enhances this service with increased responsiveness, offering 24/7 access to Cloud Support Engineers, and quicker response times for urgent cases. The Enterprise level is designed for large businesses with critical workloads, providing even more personalized support, including a Technical Account Manager (TAM) and architecture reviews. This tiered system allows businesses to select the level of support that best matches their operational needs, ensuring they have the right resources and assistance when building and maintaining their AWS infrastructure. Each level is tailored to different customer requirements, from basic queries to highly complex and tailored support engagements, reflecting a graduated approach to service and resource allocation.

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