AWS Solutions Architect Associate Practice Test

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Study for the AWS Solutions Architect Associate Test. Our comprehensive quiz offers multiple-choice questions that replicate the exam environment. Benefit from detailed explanations and hints. Prepare confidently for your AWS certification exam!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

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What is the maximum response time for a Business Level Premium support case?

1 day
12 hours
15 minutes
1 hour

The correct answer is: 1 hour

The maximum response time for a Business Level Premium support case is 1 hour. This level of support is designed to address urgent customer issues with a high priority. When a serious incident arises, organizations relying on business continuity can benefit from prompt responses to minimize disruption and maintain services. AWS provides varying levels of support, where response times are a key differentiator. This ensures that businesses have immediate access to expert assistance when encountering critical problems that could impact operations. The 1-hour response time enables customers to receive timely guidance and solutions, allowing them to resolve issues swiftly and continue their operations effectively. In contrast, other response times listed, such as 1 day, 12 hours, and 15 minutes, reflect the expected response times for different support tiers or service levels, which do not align with the Business Level Premium support offerings.